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Masculinity Undone

EFFECTIVE DATE 7/2024

At Celtic Charm Beauty, we are committed to ensuring that your products are delivered promptly and in excellent condition. Please review our shipping policy for details regarding shipping methods, costs, and timeframes.

SHIPPING POLICY

THE BASICS 

Order Processing

  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.

  • Shipping Confirmation: A confirmation email with tracking information will be sent once your order is shipped. Please allow 24-48 hours for the tracking information to update.

Shipping Rates and Delivery

  • Shipping Rates: Shipping fees are calculated at checkout based on your location and selected shipping method.

  • Free Shipping: We offer free standard shipping on orders over [Insert Amount] within the United States.

  • Shipping Locations: We currently ship domestically within the United States. For international orders, please contact us at [Insert Contact Information].

  • Delivery Times: Standard shipping typically takes 5-7 business days. Expedited shipping options are available at an additional cost and usually take 2-3 business days.

Shipping Delays

  • Please note that while we aim to meet estimated delivery times, delays can occur due to factors beyond our control, such as weather, carrier issues, or high demand periods. If you have not received your order within the expected timeframe, please contact us for assistance.

Incorrect Shipping Information

  • It is the responsibility of the customer to provide accurate shipping details at checkout. Celtic Charm Beauty is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to incorrect shipping details, additional shipping fees may apply to resend the order.

Damaged or Lost Packages

  • Damaged Packages: If your order arrives damaged, please contact us within 48 hours of receiving the product at [Insert Contact Email/Phone Number]. Include photos of the damaged item and packaging, and we will work with you to resolve the issue.

  • Lost Packages: If your package is lost or missing, please contact us and we will assist you in locating the order or filing a claim with the shipping carrier.

QUESTIONS? CONTACT US.

For any shipping-related inquiries or concerns, please contact us at:

Celtic Charm Beauty
Email: mairead@celticcharmbeauty.com
Phone: 480.409.5604

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